Privacy Policy
Last Updated: March 15, 2025
Introduction and Scope
Wiselinknetwork ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at wiselinknetwork.com or use our budget deviation analysis services.
This policy applies to all information collected through our website, educational programs, consultation services, and related communications. By accessing our services, you agree to the collection and use of information in accordance with this policy and relevant Australian privacy legislation.
Information We Collect
We collect several types of information to provide and improve our services. This information helps us deliver personalized educational content and effective budget analysis solutions.
Personal Information
- Name and contact details including email address and phone number
- Company information and job title for business clients
- Financial information related to budget analysis requirements
- Educational background and learning preferences
- Payment information for our services
Technical Information
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and navigation data
- Cookies and similar tracking technologies
How We Use Your Information
Your information enables us to provide effective financial education and budget analysis services. We process your data for legitimate business purposes and with appropriate legal basis under Australian Privacy Principles.
Purpose | Legal Basis |
---|---|
Service delivery and client communication | Contract performance |
Educational program customization | Legitimate interest |
Financial analysis and reporting | Contract performance |
Marketing communications (with consent) | Consent |
Website improvement and analytics | Legitimate interest |
We never sell your personal information to third parties. All data processing occurs within secure Australian-based systems or with approved international partners who meet our strict privacy standards.
Data Sharing and Third Parties
We share your information only when necessary for service delivery or as required by law. Our approach to data sharing prioritizes your privacy while ensuring we can deliver effective educational and analytical services.
Service Providers
We work with carefully selected third-party providers for payment processing, email communications, and data analytics. These providers are bound by strict confidentiality agreements and process data only as directed by us.
Legal Requirements
We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from government authorities. This includes compliance with Australian taxation requirements and financial regulations.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We're committed to honoring these rights and providing clear processes for exercising them.
Access Rights
Request a copy of the personal information we hold about you, including details about how it's being used and who it's shared with.
Correction Rights
Request corrections to any inaccurate or incomplete personal information we maintain in our systems.
Deletion Rights
Request deletion of your personal information, subject to legal and contractual obligations that may require retention.
Portability Rights
Receive your personal information in a structured, commonly used format for transfer to another service provider.
To exercise any of these rights, contact us using the details provided below. We'll respond to your request within 30 days and may require identity verification to protect your privacy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards.
Technical Safeguards
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Multi-factor authentication for system access
- Automated backup systems with encryption at rest
- Network monitoring and intrusion detection systems
Administrative Safeguards
- Staff training on privacy and security protocols
- Access controls limiting data access to authorized personnel
- Regular review and updating of security policies
- Incident response procedures for potential breaches
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Our retention periods vary depending on the type of information and our relationship with you.
Data Type | Retention Period |
---|---|
Client contract information | 7 years after contract completion |
Financial records and invoices | 7 years as required by tax law |
Marketing communications data | Until consent is withdrawn |
Website analytics data | 26 months maximum |
Educational program records | 5 years after program completion |
When retention periods expire, we securely delete or anonymize your information unless there's a legitimate reason for extended retention, such as ongoing legal obligations or unresolved disputes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide better services. We use both essential cookies required for website functionality and optional cookies for analytics and personalization.
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include session cookies, security cookies, and cookies that remember your privacy preferences.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our content and user experience. You can disable these cookies through your browser settings without affecting website functionality.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are being used.
International Data Transfers
While we primarily store and process data within Australia, some of our service providers may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy.
We only work with international providers who demonstrate adequate privacy protections, either through certification schemes, contractual guarantees, or operation in countries with privacy laws equivalent to Australian standards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we'll notify you through our website or direct communication.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the policy was most recently revised.
Privacy Questions and Concerns
If you have questions about this Privacy Policy or concerns about how we handle your personal information, please contact us:
Email: support@wiselinknetwork.com
Phone: +61 405 116 211
Address: 377 Crown St, Wollongong NSW 2500, Australia
We're committed to addressing your privacy concerns promptly and transparently. For complaints that cannot be resolved directly with us, you may contact the Office of the Australian Information Commissioner.